FAQs
Our Product
Every chilli is different and so is every bottle of our sauces. Colours and heat may differ depending on the chilli. This is natural and makes every bottle unique - just like our brand.
Shipping
We offer a flat, non refundable shipping rate of £3.95 per order. Free shipping is available for orders over £30
Refunds
We believe in our sauces so refunds are only issued for exceptional circumstances and all returned items must be in new and unused condition, with all original tags and labels attached. Get in touch to discuss at info@grandmashotsauce.co.uk
When will my order be dispatched?
We aim to send our orders as quickly as possible but please allow 5-7 business days to receive your order. *Due to holidays there might be a slight delay on delivery time, please bear with us.
Wholesale enquiry
If you’re looking to stock our product, we would love to hear from you at info@grandmashotsauce.co.uk